Terms of Service
DISCLAIMER:
These collars (and leashes) were intended to be used in fashion. Although they are reinforced with flat nylon webbing straps, the D rings and lobster clasps I use in basic collars are silver plated metal, and the buckles I used are made of plastic, I cannot guarantee that any collar (or leash) will not break under distress. They have been strength tested by a dog, however I do recommend using a harness to walk your dogs! As stated above these collars are more meant for fashion and holding tags for your pets. Thank you for your patronage and continued support of Arise Collars!
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Collars
Payment via Paypal only! I make invoices so I will need your PayPal email!
I am not responsible for the size of the collar if you give me the incorrect measurement. I will not start a collar until you give me a measurement.
You may request a refund if I have not started on the collar. If I had to order specific materials (and can not cancel), I will keep the portion paid for the extra material.
If I have to purchase extra materials that were not currently in my stock, AKA a special fabric/clip, you will be charged based on how much the item costs me. Ie: If you pick a fabric that I do not have in stock, and it costs $10, you will pay the $10 for special order.
Any order over $50 will qualify for payment plans if you need.
Once payment has been received I will start working on the collar. All collars and leashes will be finished within two weeks of payment. Exceptions are during midterm and finals week.
Allow a week for me to ship it, once it’s shipped, I'll give you the tracking number and I will no longer be liable for the collar/leash.
Customer will pay for shipping. $5 USD inside the US as a flat rate, and international will vary between countries. Ask me to calculate shipping for you if you are international! Most international I have shipped has been around $14 USD just to keep in mind.
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Plushes
Payment via PayPal only! I make invoices so I will need your PayPal email!
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Refunds will be available if I have not started on any work yet. If I bought specific supplies (and can not cancel), I will keep the portion of special material and give you the rest. Ie you paid $80 and $20 of it was special material. I keep $20 and give you $60. After I’ve started working on the plush and you request a refund. You are able to obtain up to 60% of a refund depending on how far along I’ve worked.
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Plushies are eligible for payment plans if you need to spread out your payments.
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I will first draw a mock-up of your fursona/fursuit prop to make sure every detail you want will be there, this will be the planning stage and I intend to make items that people will be happy with!
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Progress of cutting out fabric and sewing will be shown! Don’t be afraid to ask for updates, but please be aware that I have a full time as well as school part time.
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Allow at least four weeks for your custom plush to be made!
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Allow another week for the plush to ship. After it has been shipped, I am no longer liable for what happens to the plush.
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Customer will pay for shipping inside the US a flat rate of $10 for small plushies. For larger plushes the price may vary.
I ship USPS. If you prefer me to ship it UPS/Fedex, tell me before I create an invoice for you, so I can make a note of it.